How to Switch Landscape Contractors Without a Service Gap
Resource guide | 7 min read

How to Switch Landscape Contractors Without a Service Gap

A step-by-step plan for changing landscape contractors on a commercial property or HOA, from notice periods to the first reset month.

Read the current contract

Check the term, notice period, auto-renewal language and any early termination terms. Note the date by which notice must be given, because missing it can lock you in for another term.

Have the board or your attorney confirm what is required.

Document conditions

Walk the property and photograph turf, beds, trees, irrigation and hardscape. Note problem areas and open requests. This baseline helps in any disputes and gives the new contractor a clear starting point.

Share the notes with finalists during bidding.

Write a clean scope

Use the opportunity to rewrite the scope in plain language, with areas, tasks and frequencies. Remove outdated items and add what has been missing.

Ask each bidder to price the same scope.

Plan the start date

Choose a start date that follows the old contract end without a gap. Notify the old contractor in writing, and arrange for equipment, gate codes, irrigation controller access and keys.

Coordinate the transition of irrigation controller programming and system records.

Run a reset month

The first month often includes extra work to bring beds, edges and turf up to standard. Agree on what the reset includes and how it is priced, so expectations are clear.

Photograph progress to show residents and tenants what is changing.

Communicate with residents and tenants

Send a short notice explaining the change, the new contact and what to expect. Provide a clear route for requests, and respond quickly in the first weeks.

Early communication prevents complaints from escalating.

Review after 90 days

Meet with the new contractor after three months to review performance, adjust scope and plan seasonal work. Record lessons for future transitions.

A short review keeps the program on track after the honeymoon period.

Our advice in one sentence

Photograph conditions, write a clear scope and plan a start date with no gap, then review after ninety days.

Questions

Quick answers.

Can we switch in the middle of the season?

Yes, with planning. Many communities switch in late winter or fall, but any time works with a clear handoff.

Who handles irrigation controller access?

The old contractor should provide codes and records, and the new contractor can reset the controller.

What about work already paid for?

Settle open items in writing as part of the termination.

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