Why rare events need a plan
Nashville gets a handful of snow and ice events in a typical winter, and sometimes none. Because they are infrequent, many properties have no equipment or contract, and when ice hits, crews are overbooked and customers are at risk.
A plan in place before the first freeze removes the scramble and shows reasonable care.
Ice matters more than snow
Freezing rain, black ice and refreezing meltwater cause most injuries and closures. Pre-treatment and fast response around entrances and ramps are the highest-value actions.
Watch forecasts for temperatures near freezing with moisture in the air.
Set triggers and priorities
Define the snow depth that triggers plowing and the conditions that trigger deicing. Rank areas: entrances, ramps and walks first, then fire lanes, then drive aisles and parking.
Write the priority list down so crews know what to do first.
Choose products carefully
Rock salt is economical but limited in deep cold and can harm concrete and plants. Calcium and magnesium chloride work better at lower temperatures, and brine pre-treatment reduces overall use.
See the Snow and Ice Melt Products Guide for a comparison.
Plan snow storage
Choose pile locations that avoid drains, sightlines, fire hydrants and landscaping. Piles that block drains cause refreezing and flooding when the snow melts.
Mark hydrants, valves and landscape features so plow crews avoid them.
Document every event
Record start times, areas cleared, products used and weather conditions. Good records help manage claims, evaluate contractor performance and plan future events.
Photos before and after are very useful.
Agreements and pricing
Per-event pricing is common in this region, with seasonal options for larger sites. Confirm how long the contractor needs to respond, what equipment will be used and what happens if multiple events happen close together.
Include hold-harmless and insurance language reviewed by your attorney.
Agree on triggers, priorities and records before the first freeze so response is fast and documented.







